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Sales & Service

  • FAQ
    • General
    • Photovoltaics
    • Solar Thermal
  • Distribution Partners
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    • Software Maintenance Agreement
    • Release Notes
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FAQ-Search

Random-FAQ

  • Can the Valentin software also calculate locations in the southern hemisphere?

Producthighlight

T*SOL Pro

Dynamic Simulation Program for Designing and Optimizing Solar Thermal Systems

Customer Service

An answer to every question.

Each of our customers’ service requirements are individual to them. That’s why we offer a wide range of support options, from which you can make your personal choice.

Make use of our comprehensive package of well-structured, free service options.

  • Program Help - The help files can be opened from within the software, either by pressing F1 or via the Help menu.
  • Handbook - The software handbooks can be accessed in all program languages from within the software via the Help menu.
  • Tutorials - Clear, short films provide information on the key steps within the individual programs.
  • FAQ - The list of most frequently asked questions offers detailed support.

You want to contact us directly for customer support? Then please feel free to use the phone number below, we will be happy to assist you!

You can also benefit from our introductory package for only $50.00. This package is intended for anyone who is not yet 100% sure that the product is right for them. If you decide to purchase the full license within 15-days of the expiration of the time-limited license, the cost of the introductory package price will be credited towards the purchase of the full license.

The package includes a 30-day time-limited full version (temporary license) with technical support by e-mail (2 e-mails with max. 3 questions). Alternatively, you can of course get in touch with us using our toll free number!

Software Maintanance Contract

You would also like to benefit from regular updates? With the software service contract, you can also update your programs to the latest version at any time.

Contact Us!

530/951/3322 direct

786/888/9455 toll free

777/858/5526 fax

info@valentin-software.com

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Customer Support

  • Daura Afonso Castro
    Sales & Customer Service Manager
    Contact form
    • 2012, January 26 - 10:17am

      Direct Contact

  • Neala Mairhofer
    Operations Manager
    Contact form
    • 2012, January 26 - 10:17am

      Direct Contact

 
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Valentin Software

Valentin Software, Inc
Temecula, CA
USA
www.valentin-software.com

951.530.3322 direct
888.786.9455 toll free
858.777.5526 fax

info@valentin-software.com

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